Jacqueline Hoagland brings over two decades of leadership and clinical experience to her role as Executive Director of the Arrow House. A Licensed Clinical Social Worker, Jacqueline earned her MSW from the University of Michigan, where she began her career as a school social work intern and later worked with at-risk youth in summer programs. After moving to California, she supported group home youth and launched a six-month workforce development program that provided emancipated teens with job experience and certifications to support long-term independence.

Jacqueline’s career spans both public and private sectors, including work in county-funded mental health programs focused on schizophrenia and crisis response, as well as overseeing after-school programs for children and teens. She is trained in Love and Logic Parenting, a philosophy she integrates into every program she leads to promote accountability through empathy and connection.

In 2013, Jacqueline transitioned to private treatment, where she helped launch and restructure multiple residential programs—ultimately overseeing 12 treatment homes for adults prior to joining the Arrow House in 2022. Though she originally intended to take a break from the field, a tour of the Arrow House reignited her passion, and she’s been part of the team ever since.

For Jacqueline, this work is deeply personal. As a teen who once experienced treatment herself, she saw firsthand how punitive systems often undermined healing. That lived experience fuels her unwavering commitment to creating a dignified, respectful, and empowering environment for adolescents. She believes every young person deserves to be seen, heard, and given the tools to grow.

She defines success not only by resident progress, but by the confidence and clarity families gain in learning to support one another. “We are here for you,” she says. “Our team has devoted their lives to making sure your adolescent receives the care they deserve and the skills they need to meet life’s challenges.”

To Jacqueline, the Arrow House is more than a program—it’s a sanctuary and a place of lasting transformation.